Thank you for visiting Gemfan Co. Ltd.
We ship internationally from our home in Cape Breton, Nova Scotia.
We'll send your jewellery or gemstone selections within 3-5 business days after order confirmation. The order is confirmed when payment is received.
We are happy to consider custom orders, just contact Diana to discuss your needs. I do require a 50% non-refundable deposit on total purchase price, before I begin work. Balance is due in full before shipping.
REFUNDS & EXCHANGES:
Your positive feedback is very important! If a piece does not meet your expectations for any reason, please contact us within 7 days of receipt to notify us of the issue.
After notifying us of the issue, items can be returned within 14 days of receipt. Additional shipping charges will apply.
Please Note: For all returns, return shipping charges are the responsibility of the sender. Refunds given will be minus shipping charges.