We ship within Canada and internationally from our home in Nova Scotia. Within Canada a flat rate of $20 (and internationally $35) will be added to the price of your order to cover shipping. Prices are in Canadian Dollars.
The easiest and most effective thing you can do is to store your jewellery in individual air-tight bags or an airtight container.
Give your Sterling Silver jewellery a quick wash with soap and water.
Some surface dirt can be removed with alcohol.
Never use toothpaste or abrasive commercial cleaners on silver jewellery, as they can pit the silver.
We are happy to consider custom orders, just contact Diana to discuss your needs. I do require a 50% non-refundable deposit from the total purchase price before I begin the work. The balance is due in full before shipping.
Your positive feedback is very important to me! If a piece does not meet your expectations for any reason, please contact me within 7 days of receipt to notify me of the issue. After notifying me of the issue, items can be returned within 14 days of receipt. Additional shipping charges will apply.
Please Note: For all returns, return shipping charges are the responsibility of the sender. Refunds given will be minus shipping charges.